Eagle Heights is undergoing some exciting changes!

From October onwards, we will be starting some important building works to enhance the centre and introduce some new attractions. We will remain OPEN during this time with daily flying displays outside.

Whilst we aim to keep inconvenience to a minimum, with a project of this scale there will be minor closures and affects on the day to day running. If you have any specific requirements and wish to check suitability, please email us directly and we will be happy to assist.

We appreciate your patience and understanding and hope you are as excited as we are for the future of EHWF!

Privacy Policy

Eagle Heights Wildlife Foundation is committed to protecting your privacy

This Policy explains our processing practices.

 

Information collected

Eagle Heights Wildlife Foundation does not collect your data for the purposes of receiving updates about us or for information to be sent to you by ourselves or any third parties.

We put updates on our website and on our Facebook Page.

Information we do collect from you is as follows: -

  • Title
  • Full name
  • Address
  • Telephone numbers
  • Email

The only collection of this material is when you supply it to us yourself.

 

The reason we will collect this information is for purchase of Vouchers, Sponsorship of an animal and Season Tickets. These vouchers and sponsorships are valid for 12 months and your details will be destroyed after the expiry. The information for your purchase is only kept for reasons of proof of purchase by you in the event you lose your voucher.

 

Retaining your data

We will only retain your information for as long as is reasonably necessary in relation to the products you have purchased (and in accordance with applicable law)

If we wished to use your data for any other purpose, we would contact you and obtain your consent.

All feedback is obtained from Trip Advisor and other platforms. Feedback forms at the Foundation are anonymous.

We take CCTV footage of the public that visit, and this is solely for health and safety, prevention of crime and safeguarding duties.

 

Disclosure of your information

In some circumstances it may be necessary to disclose your information to our insurers, we would in this instance contact you first.

 

Access rights

You have a right to access the data that we do hold, and you can obtain a copy by emailing office@eagleheights.co.uk or writing to Eagle Heights Wildlife Foundation, Lullingstone Lane, Eynsford, Kent DA4 0JB

 

Cookies

"Cookies" are small pieces of information stored by your web browser to your computer, which enables the server to collect information about how you navigate our website.

 Cookies are only used on this site to hold data from one page to another. They are not used to store personal information. Most browsers allow you to turn off the cookie function. If you want to know how to do this, please look at the help menu on your browser.

 

Security of information

We take the security of your personal information seriously. When you submit your credit card details to us, we use a secure payment gateway with encryption technology to guard your details.

 

Changes to this privacy policy

We aim to meet high standards and so our policies and procedures are constantly under review. From time to time we may change this privacy policy. Accordingly, we recommend that you check this page periodically in order to review the latest version.

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